I1scr Privacy Policy – Personal Data Protection for Malaysian Users

I1scr takes your privacy seriously. This document clearly explains how we collect, use, store, and protect your personal information — in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA).

Last Updated: 1 January 2026 PDPA 2010 Malaysia 256-bit SSL

This Privacy Policy applies to all users who access or use the i1scr platform — including the website, mobile app, and all related services. By using i1scr, you agree to the collection and use of information as described in this document.

1Introduction

I1scr ("we", "the platform") is the data controller responsible for processing your personal information. We are committed to protecting your privacy and ensuring that the information you share with us is handled responsibly, transparently and securely.

This Privacy Policy has been drafted in accordance with Personal Data Protection Act 2010 (PDPA) Malaysia and clearly outlines your rights as a user, as well as i1scr's obligations as a data controller. We believe your trust is our most valuable asset, and the way we manage your data reflects i1scr's core values.

This Policy covers all forms of data collection — from information you provide during registration, to usage data automatically collected via cookies and similar technologies as you browse the i1scr platform.

2Types of Personal Information We Collect

I1scr collects various categories of personal information depending on how you interact with our platform. Below is a summary of the information we may collect:

Data CategoryExample InformationPrimary Purpose
Identity Full name, MyKad number, date of birth, gender Account verification (KYC), fraud prevention
Contact Malaysian mobile number, email address, residential address Account communications, OTP verification, notifications
Financial Bank account details, e-wallet names (TnG, GrabPay, DuitNow), transaction records in MYR Deposit & withdrawal processing, AML compliance
Platform Usage Betting records, games played, preferences, active hours Personalise experience, service analytics
Technical IP address, device type, operating system, web browser, cookie data Security, fraud detection, site analytics
Communications Support chat records, emails to our team, feedback Complaint resolution, service improvement

I1scr never collect credit card numbers directly. All financial transactions are processed through recognised payment providers such as FPX, Touch 'n Go eWallet, GrabPay, DuitNow, Boost and ShopeePay, each of which maintains its own security standards.

3How We Collect Your Information

I1scr collects your personal information through a number of different methods:

  • Account Registration: When you register an i1scr account, you directly provide us with your identity and contact details. This includes your name, Malaysian mobile number, email address, and password.
  • Identity Verification (KYC): To meet legal compliance requirements, we may request a copy of your MyKad or other supporting documents to verify your identity before processing withdrawals or in cases where unusual activity is suspected.
  • Platform Usage: When you use i1scr — placing sports bets, playing Live Casino, poker, or e-sports — we automatically record that activity for account management and analytics purposes.
  • Financial Transactions: Every time you make a deposit via Maybank2u, CIMB Clicks, Touch 'n Go eWallet, GrabPay, DuitNow QR, Boost, or ShopeePay, the transaction record (amount in MYR, time, method) is saved in our system.
  • Device & Browser: Our system automatically collects technical information such as your IP address, device type, operating system, and web browser for security and fraud detection purposes.
  • Cookies & Similar Technologies: i1scr uses cookies, pixels, and other tracking technologies to improve the user experience and collect analytics data. See Section 8 for more information.
  • Communications: When you contact i1scr customer support via live chat or email, the content of that communication is retained for team training and complaint resolution purposes.

4How We Use Your Personal Information

I1scr uses the personal information collected for the following purposes, all of which are lawful under Malaysia's PDPA 2010:

  • Account Management: Creating and managing your i1scr account, processing registration, identity verification, and password management.
  • Transaction Processing: Processing all deposits and withdrawals in MYR via supported Malaysian local payment methods, and maintaining accurate financial records.
  • Legal Compliance: Fulfil legal obligations under PDPA 2010, anti-money laundering legislation (AMLA), and other applicable financial compliance requirements in Malaysia.
  • Security & Fraud Prevention: Detecting and preventing unauthorised access, fraud, money laundering, and other illegal activities through usage pattern monitoring.
  • Personalise Your Experience: Personalising content, bonus recommendations, and betting notifications based on your preferences and usage patterns on i1scr.
  • Service Communications: Send important notifications relating to your account, transactions, policy changes and security updates via email or SMS.
  • Analytics & Improvement: Analysing platform usage patterns to improve features, design, and the overall performance of i1scr for all users.
  • Customer Support: Resolving complaints, responding to enquiries, and providing effective technical support to members.

I1scr will only send marketing communications (promotions, new bonuses, special offers) if you have given your consent. You may opt out of marketing communications at any time through your account settings or by contacting our support team.

5Data Sharing & Disclosure to Third Parties

I1scr does not sell, rent, or trade your personal information to any third party for marketing purposes. That said, we may share your data in certain limited situations:

  • Payment Service Providers: Information required to process transactions is shared with recognised payment providers such as FPX (via banks including Maybank and CIMB), Touch 'n Go eWallet, GrabPay, DuitNow, Boost and ShopeePay. These providers are subject to their own security and privacy standards.
  • Technology Providers: We use carefully selected cloud service providers and third-party technologies to operate the i1scr platform. They are only permitted to access data necessary to perform their functions and are bound by strict confidentiality agreements.
  • Legal Authorities: i1scr will disclose personal information to the relevant Malaysian authorities (such as the Royal Malaysia Police, Bank Negara Malaysia, or any applicable government agency) when required by law, court order, or for the purposes of financial crime investigation.
  • Change of Business Ownership: In the event that i1scr is involved in a merger, acquisition or sale of assets, user information may be transferred as part of that transaction. You will be notified in advance should this occur.
  • With Your Consent: In all other cases, we will seek your explicit consent before sharing your personal information with any third party.

In cases where data needs to be transferred outside Malaysia (for example, to international cloud service providers), i1scr ensures that protection equivalent to Malaysia's PDPA standards is fully upheld through appropriate contractual agreements.

6Data Storage & Security Measures

I1scr implements comprehensive technical and organisational security measures to protect your personal information from unauthorised access, disclosure, alteration or destruction.

  • 256-bit SSL Encryption: All communications between your device and i1scr's servers are protected by 256-bit SSL encryption — the same standard used by Malaysia's leading banking institutions.
  • Stored Data Encryption: Sensitive information such as passwords and identity verification details is stored in encrypted format using strong hashing algorithms. No i1scr employee can view your password in its original form.
  • Access Controls: Access to users' personal data is restricted to i1scr staff who require it to perform their duties, and only after going through a rigorous approval process.
  • Continuous Monitoring: i1scr's automated monitoring system operates 24/7 to detect any unauthorised access attempts or suspicious activity within our databases.
  • Security Audits: We conduct regular independent security audits to identify and address any system vulnerabilities before they can be exploited.

Data Retention Period: i1scr retains your personal information for as long as it is needed for the stated purposes, or as required by Malaysian law. Generally, financial transaction records are kept for a minimum of 7 years in accordance with financial compliance requirements. Accounts closed at the user's request will be deleted or anonymised within 90 days, except where records must be retained for legal purposes.

7Your Rights as a Data Subject

Under Malaysia's Personal Data Protection Act 2010 (PDPA) and i1scr's privacy commitments, you have the following rights regarding your personal information:

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Right of Access

Requesting a copy of the personal information i1scr holds about you.

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Right to Rectification

Requesting the correction of inaccurate or outdated information.

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Right to Erasure

Requesting the deletion of your personal data under circumstances permitted by law.

Right to Object

Object to the processing of your data for direct marketing purposes at any time.

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Data Portability Rights

Receiving your data in a machine-readable format for transfer to another provider.

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Right to Withdraw Consent

Withdraw consent for specific processing activities without affecting the validity of prior processing.

To exercise any of the rights above, please contact the i1scr Data Privacy Officer by email support@i1scr.biz with the subject line "PDPA Rights Request". i1scr will respond to your request within 21 business days. In some cases, we may require additional identity verification before processing your request.

8Cookies & Tracking Technologies

I1scr uses cookies and similar tracking technologies to enhance your experience on the platform. Cookies are small text files stored on your device when you visit our website.

You can manage or disable cookies through your web browser settings. However, disabling essential cookies may affect the functionality of the i1scr platform. For more information on managing cookies, refer to the help documentation of your browser.

9Children's Privacy & Young User Protection

I1scr is a platform that strictly for users aged 18 and above. We do not knowingly collect, process, or store any personal information from individuals under the age of 18.

If we discover that we have collected information from someone under the age of 18, we will take immediate steps to delete that information and close the account in question. Parents or guardians who become aware that their child has registered on i1scr are encouraged to contact us immediately at support@i1scr.biz.

Registration by minors is a serious violation of i1scr's Terms & Conditions and may result in legal action against any party who facilitates such registration.

10Amendments to This Privacy Policy

I1scr reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our privacy practices, new legal requirements or improvements to the platform.

When we make significant changes to this policy, we will:

  • Updating the "Last Updated" date at the top of this document.
  • Notifying you via in-account notifications on i1scr or your registered email at least 14 calendar days before the changes take effect.
  • In the event of highly significant changes, we may request your consent again before you can continue using the platform.

The latest version of this Privacy Policy is always accessible on this page. We encourage you to check back periodically to stay informed about how i1scr protects your information.

11How to Contact Us Regarding Privacy

If you have any questions, concerns, or requests regarding this Privacy Policy or how i1scr handles your personal information, please contact us:

  • Data Privacy Officer Email: support@i1scr.biz (subject: "Data Privacy Enquiry")
  • Live Chat: Available 24/7 in your i1scr account, in Bahasa Melayu
  • Response Time: i1scr is committed to responding to all privacy-related enquiries within 5 business days

If you are dissatisfied with how i1scr handles your data or its response to your privacy complaint, you have the right to lodge a complaint with Department of Personal Data Protection (JPDP) Malaysia which is the regulatory body responsible for enforcing PDPA 2010 in Malaysia.

For enquiries requiring identity verification (such as data access or deletion requests), please provide your i1scr account number and sufficient identifying information to help us process your request promptly.

🔐 How i1scr Protects Your Privacy

Six layers of protection keeping your personal data secure at i1scr

Bank-Grade Encryption

All data is transmitted using 256-bit SSL encryption — the same standard used by Maybank and CIMB to secure their customers' online transactions.

No Data Selling

I1scr never sells, rents, or transfers your personal information to third parties for marketing purposes. Your data belongs to you — we are simply its custodian.

PDPA 2010 Compliance

Every aspect of data collection and processing at i1scr is designed to comply with Malaysia's Personal Data Protection Act 2010 — the country's primary privacy legislation.

Strict Access Controls

Only i1scr staff who require access to carry out specific duties are permitted to view user data — and every access is automatically logged and monitored.

24/7 Monitoring

I1scr's automated security system monitors all platform activity around the clock to detect any intrusion attempts or misuse of user data.

User Rights Upheld

I1scr upholds all data subject rights under the PDPA — from access and rectification to erasure. Every request is processed within 21 business days, no questions asked.

Your Privacy, i1scr's Priority

Register your i1scr account with confidence — your personal data is protected to the PDPA 2010 standards with bank-grade encryption and a transparent privacy policy.

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